Last updated: July 2026
These Terms & Conditions govern the use of Sky Route Digital services, website, communication platforms, and business solutions. By using our services or contacting us for business communication solutions, you agree to these terms.
Sky Route Digital provides business communication solutions including SMS, OTP, WhatsApp messaging, RCS, Voice, Email Marketing, API integration, DLT assistance, reseller panels, and managed communication support.
Services are provided on a best-effort basis and may depend on telecom operators, technology partners, regulatory platforms, internet connectivity, third-party systems, and approval processes.
Clients are responsible for providing accurate information, approved content, valid sender details, compliant templates, correct contact data, and lawful communication requirements.
Clients must comply with applicable telecom, data protection, anti-spam, DLT, platform, and regulatory guidelines. Sky Route Digital may refuse, pause, or terminate services for non-compliant usage.
Clients confirm that any customer data, contact lists, phone numbers, email addresses, templates, content, or campaign information shared with Sky Route Digital has been collected lawfully and with necessary consent or authorization. Clients remain responsible for the accuracy, legality, and permitted use of such data.
Services are generally provided on a prepaid or agreed commercial basis. Pricing, taxes, minimum usage, billing terms, and validity may vary depending on the selected service or quotation.
Payments made for credits, services, setup, support, or usage are generally non-refundable unless specifically agreed in writing.
Message delivery, response time, campaign performance, and reporting may vary due to operator routes, recipient network conditions, device availability, platform rules, content approval, or regulatory restrictions.
Services must not be used for illegal, fraudulent, misleading, abusive, spam, harmful, or unauthorized communication. Any misuse may result in suspension or termination of services.
Sky Route Digital shall not be liable for indirect losses, business interruption, loss of revenue, delivery failures caused by third parties, platform restrictions, regulatory actions, or misuse of services by clients.
Sky Route Digital may update these Terms & Conditions from time to time. Continued use of our services after updates means acceptance of the revised terms.
For terms-related questions, contact us at info@skyroutedigital.in.